Printers

Network Printers

Network printers are provided in central locations in each building.  Toners for HP printers are available in E105.  Contact the ICS Helpdesk with printer problems.

Multifunctional Copier/Printer/Scanner/Fax

Networked Ricoh multifunctional centers are located in the following rooms:

• Armstrong 100
• Armstrong 104
• F106
• J104
• Houff 105
• Plecker
• AMC

Ricoh Scanning requires a software application to be installed on your computer to access the scanned files. Some Ricohs also have an option to email your scanned documents.   Contact ICS for software installation or assistance with scanning.

Supplies

Ricohs have a maintenance/supply contract.  Toners are covered by the contract.  Each area Ricoh has a designated contact person to order supplies as needed.  The phone number to call is on the front of the machine as well as the equipment ID number.

Service

The service contract provides service within 24 hours If a service call message appears or there is a problem that you can't resolve, call the customer support number listed on the front of the unit.  You will need to have the equipment ID number listed on the unit ready when you call.  The customer service rep will create the service ticket and ask for a contact phone number.  The technician will then call you to set up an appointment. 

Color Printer/Copier

A networked color printer/copier is available in E105 for official college use. 

Guidelines

If you have a job that will require more than 500 one-sided or 250 two-sided copies, please contact the Duplicating Department two weeks in advance for the following reasons:

1. Scheduling: Large color printing jobs can tie up the color printer for hours, thus backing up any requests sent by others. Large print jobs also require much more attention from the machine operator.
2. Equipment Limitations: Your job could exceed the capabilities of the equipment. If quantities, size of paper, or finishing surpass the abilities or time constraints of the Duplicating Staff, it will have to be sent off-campus for printing. Given that all off-campus printing jobs must first be offered to the state prison, this can easily add two or more weeks to the process.

Departmental Printers

Although BRCC IT policy is to provide networked printers to maximize resources, some departments have opted to purchase non-networked printers for departmental use.  All supplies for departmental printers must come from departmental budgets.